S9 speaker phone cutting out on call

[Bev2]

I have just been talking on a call and the speaker phone kept cutting out and then returning. Can you help?

[djleecharles]

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@Adnaan wrote:

Afternoon all, I tired the "mono speaker fix" that was advised the other day, cleared phone cache yada yada yada, restarted phone, and I have been without dropped audio in call since. And I mean multiple long calls, the shortest of which was around 25 minutes, no drop yet. Hopefully it lasts 

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I hope it keeps going so please keep us informed on this

but, more importantly I hope Samsung fix the darn phone so we don’t have to do this to get perfect phone calls. A flagship phone should not need a work around of any kind it should be able to make phone calls easily.

I'm on my old Galaxy S4 because the S7 edge I upgraded and the S8+ I’ve just sent back it’s a pile of cr@ppola compared to the S7 and S8 but it’s not dropping out!

[djleecharles]

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@soullesstrance wrote:
as i now talk on PL Samsung forum 

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Do you have the link for it? Is it busier than here? Is there a lot of people with the same problem on there?

I got my first S9+ on the very first day on the upgrade scheme which was before the shops had them in and it dropped out (as in I went silent and Lucie was asking “Lee are you there?” ) on the very first call. I hadn’t done any update

[soullesstrance]

im on exynos dual sim s9+

[djleecharles]

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@soullesstrance wrote:
im on exynos dual sim s9+

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I’m not a gambling man but I’m betting everyone with this problem says exynos. I’ll be surprised if anyone says snapdragon

[priyankjajmera]

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@djleecharles wrote:

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@soullesstrance wrote:
im on exynos dual sim s9+

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I’m not a gambling man but I’m betting everyone with this problem says exynos. I’ll be surprised if anyone says snapdragon

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Well get ready to be surprised coz I am from US and I am on Snapdragon!

[soullesstrance]

yes on xda there are lot of snapdragons too so cant be processors and i personally thing 90% is software. as i think more the more i get convinced that there was no problem before first update

[soullesstrance]

PS https://eu.community.samsung.com/t5/Galaxy-S9-S9/Problem-z-S9/m-p/505959#M543

[djleecharles]

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@priyankjajmera wrote:

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@djleecharles wrote:

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@soullesstrance wrote:
im on exynos dual sim s9+

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I’m not a gambling man but I’m betting everyone with this problem says exynos. I’ll be surprised if anyone says snapdragon

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Well get ready to be surprised coz I am from US and I am on Snapdragon!

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Gosh I really am!!

so how the heck are places like this (taken from Android Headlines Article) reporting only “dozens” if it’s snapdragon as well?

[djleecharles]

So my BIG question is this (and Ive asked this same question on my 10% thread also)

Q. If it’s not the processor and it’s not the carrier and many people have had more than 1 replacement and all have had same problem. How is it possible that there can be anybody out there with a Samsung Galaxy S9 or S9+ that doesn’t have the problem?

[Div]

Adnaan...please keep us updated every few hours . Just hoping that this fix works.