S9 speaker phone cutting out on call

[Bev2]

I have just been talking on a call and the speaker phone kept cutting out and then returning. Can you help?

[Adnaan]

Have the latest update from a few days back, not had a long call, but had a few short ones (couple of minutes) and still no drops. Might be worthwhile trying it yourself and reporting back. This could just be me getting lucky over the last few days. However I do hope this is a "fix" till Samsung rolls something out. :smileyhappy:

[almadaba]

Without making false hopes, I report that the problem should reside in the software part of the modem.

It seems that for now the only solution, pending official updates, would be to root and flash the ARD4 firmware modem.

Let's wait developments.

[djleecharles]

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@almadaba wrote:

It seems that for now the only solution, pending official updates, would be to root and flash the ARD4 firmware modem.

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I have no idea what the even means? Can you explain how to do it? Can you return it if you do it? as in would that invalidate the warranty or anything? 

[almadaba]

I read this rumor from a reliable source but i don't know how to do this.

Yeah if you root the device no more warranty, at least in Italy.

[Motorbreath]

On my mothers S9, country Croatia, network Tmobile same problem happens...

[Motorbreath]

I aint touching the device...let Samsung fix it or return the money, do not do anything that can lead you to lose warranty.

[djleecharles]

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@almadaba wrote:

I read this rumor from a reliable source but i don't know how to do this.

Yeah if you root the device no more warranty, at least in Italy.

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Ah ok I thought it sounded a bit scary haha! Maybe it’s something I’m better off not finding out about

[djleecharles]

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@Motorbreath wrote:
I aint touching the device...let Samsung fix it or return the money, do not do anything that can lead you to lose warranty.

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Hearing you loud and clear. Note to self “don’t go looking for how to do this Lee”

[djleecharles]

A little update on my first YouTube video

Over 500 views, not bad but I need some help

Its got at this moment 533 views 34 likes which is better than nothing but it’s not really happening tbh. I am literally still the only youtuber (0k make that “small youtuber”) that has mentioned the call drop out/ silence issue anywhere on the whole of frickin YouTube!!

In the comments Im virtually talking to myself 

so I need some help from you guys to get the conversation going just add a liitle comment even it’s only something like “Im in Spain and have the same problem” or “dude your singing sucks” haha. Seriously though I would love to have it get a lot better so I can link it in comments on the BIG youtubers reviews without getting laughed at because there’s only 500 views a handful of likes and I’m talking to myself

Can any of you help to get some conversation going in the comments? I’d really appreciate a bit of help thanks

[DinyM]

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@DinyM wrote:

 Summary of countries and providers with issue as posted on forums: 
SAMSUNG EUROPE FORUM: https://eu.community.samsung.com/t5/Galaxy-S9-S9/S9-speaker-phone-cutting-out-on-call/m-p/496281#M15...

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As at 28th April 2018 - Added Bulgaria MTel/A1); Croatia (Tomato, T-Mobile); Hungary (Vodafone); Qatar (Ooredoo); Turkey (Turkcell); UK (H3G)  to the list. 

Please post your country and service provider so I can update the appropriate list if you are (or are not) having the same problem with your new S9.