Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

Original topic:

S9+ region lock / SIM network PIN blocked

(Topic created on: 31-07-2018 09:59 PM)
apv
Explorer
Options
Galaxy S9 Series

I bought a (sim lock free) S9+ in the Netherlands and read threads about region locks before bringing it with me to Colombia. I made two 6-minute phone calls while in the Netherlands, using a sim card from a Dutch provider. Theoretically, this should have removed the region lock, correct? However, once I put in my Colombian sim card it did not accept the code, which I had entered a number of times. Now I have the message "SIM network PIN blocked. Enter SIM network PUK". Is this because the region lock was never removed? Should the calls have been longer than 6 minutes? I am in Colombia now: how can I remove the region lock ? Would it work to use a European sim card and receive a call from Europe? Or how do I get the requested sim network PUK? Or an NCK or MCK code? FYI, my Colombian sim card itself is not blocked because it still works in my old S6. Please help! Thanks in advance.

0 Likes
Go to solution
20 REPLIES 20
Cholas71
First Poster
Options
Galaxy S9 Series

Used your solution to unlock mine.  They charge $39 for the remote service now too.  Did not have the issue with typing slowly although I was careful to type it in so was by no means rushing.  Unlockboot.com are the boys, highly recommended, I'd have no worries using again or if you can get a deal on a locked phone buy that and let them work the magic.  Samsung tech support not helpful, mines an EU phone (Romania I think) that I did get a good deal on but as soon as they clocked that I was using it in the UK...lost interst big time!! No way it had been hacked or anything it was in sealed packaging and I've done an IMEI check and its a genuine phone, end of as far as i am concerned.  My issue was with a Georgian SIM (which is in Europe so why it didnt work on a Euro region locked phone I'm not quite sure...not EU europe maybe??) but fine now.

0 Likes
kamal369
First Poster
Options
Galaxy S9 Series

I purchased S9+ in uae and have used it in uae as well as India. It worked well. But it is not registering on any network in UK using either uk sim card or indian sim card. Please help.

 

Kamal

0 Likes
balsharfi
First Poster
Options
Galaxy S9 Series

I just tried using UnlockBoot.com, I paid $39 and had a 10 minutes session over Team Viewer. Now my phone is unlocked. I have an S9 running the latest update of OneUI. Make sure you contact them for the remote session using a Windows PC. Their tools does not run over Mac. VERY SATISFIED. THANK YOU

0 Likes
Mohamed-alnahdi
First Poster
Options
Galaxy S9 Series

iv just had this issue, bought a s9+ from saudi, and traveled to china and thats where i unboxed it didnt work with the china sims but did with the saudi one a few months later i flew back... went to samsung when i travled to dubai i asked samsung there they said i had to pay 50usd and theyd do it but i have to leave it with them for 3 days.... didnt have that kind of time so i thought maybe ill just do it in china.. when i got back i tried my chinese sim and it worked...... reason being is i made calls with the saudi sim whilst in saudi i assume... so try that before wasting money make sevral calls with the local sim... 

0 Likes
Mohamed-alnahdi
First Poster
Options
Galaxy S9 Series
one thing is none of the samsung store employees told me about the region lock.. i had to search online to figure that out which is disappointing.... they just said its blocked ... was it to make money or was it that they dont know about their own products i dont know but thats just bad ...... ill assume its that they didnt know ... samsung plz train your employees to deal with issues like this
0 Likes
lohub
First Poster
Options
Galaxy S9 Series

Hi APV Explorer 

I have the same problem with my Galaxy S9+ (bought in Switzerland) when I try to use it with my chinese sim card. 

Which unlocking service did you use?

Cheers

0 Likes
reza_dadkhah
First Poster
Options
Galaxy S9 Series

hey there

how much did u pay for that?

0 Likes
apv
Explorer
Options
Galaxy S9 Series

Hi there, please read the whole thread, all the answers are there. I wrote earlier:

 

"Sure. I wrote to about 10 of them, some did not reply, some did not come over as trustworthy and some said they could not unlock dual sim phones. In the end I used UnlockBoot  https://store.unlockboot.com/. You can chat with them via their site or write to them via support@unlockboot.com. It cost a bit more than some others (USD 49) but they did it via TeamViewer and it was well worth it.  Just a tip: once you get the code I had a long delay when entering each digit: enter a digit, wait, listen for the click, then enter the next. Best of luck!"

0 Likes
apv
Explorer
Options
Galaxy S9 Series
Hi there, please read the whole thread, all the answers are there. I wrote earlier:


"Sure. I wrote to about 10 of them, some did not reply, some did not come over as trustworthy and some said they could not unlock dual sim phones. In the end I used UnlockBoot https://store.unlockboot.com/. You can chat with them via their site or write to them via support@unlockboot.com. It cost a bit more than some others (USD 49) but they did it via TeamViewer and it was well worth it. Just a tip: once you get the code I had a long delay when entering each digit: enter a digit, wait, listen for the click, then enter the next. Best of luck!"
0 Likes
Highlander2
First Poster
Options
Galaxy S9 Series

Puk sim

0 Likes