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Original topic:

S9 plus not roaming

(Topic created on: 09-12-2018 12:35 PM)
Murpha
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Hi. My unlocked unbranded s9 plus on latest firmware will not roam to foreign networks while travelling. My note 9 will and if I switch sim cards, the sim from the note 9 to the s9 it still will not allow roaming. There are no other issues with the s9 so this error is strange. Any help would be great thanks. 

12 REPLIES 12
SandeepJain
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I had exactly same issue with my Samsung S9 plus. I was at USA on roaming (had Airtel postpaid connection from India, roaming plan was activated.)

I had no issue with incoming and data while roaming, but the outgoing wasn't working. I tried several solution like rest network setting, manually selecting network operator (AT&T in my case), diabling VOLTE etc.... nothing worked.

Note: My SIM was working on other Handsets (non Samsung), and Other working SIm had same issue when I plugged them in. This means, issue is not woth network or service provider but with handset.

 

One fine day, I tried putting my SIM to SIM-SLOT#2....and wondered...it worked. 

I don't know the root cause....but here is the solution.... PUT your SIM into SIM#2 slot. (No other setting change needed).

 

Let me /others know if it worked for others too.

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SandeepJain
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Note: My SIM was working on other Handsets (non Samsung), and Other working SIm had same issue when I plugged them in. This means, issue is not woth network or service provider but with handset.

One fine day, I tried putting my SIM to SIM-SLOT#2....and wondered...it worked. 

I don't know the root cause....but here is the solution.... PUT your SIM into SIM#2 slot. (No other setting change needed).



Let me /others know if it worked for others too.

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e66e1da5fa
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tried the switch to simslot2 and doesnt work

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