Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S9 Plus microphone issue After Recent Update

(Topic created on: 16-11-2020 06:55 PM)
3046 Views
Pete249
Apprentice
Options

Hi after a recent update at the weekend 15/11/2020 my microphone isn't switching on when i answer my phone. I can receive the call and answer and hear the caller speaking but they can't hear me. If i then tap the speaker icon to go to speaker phone my mic kicks in and is clear with good pickup. i can then come off speaker mode and the microphone will work ok.  If I make the call the mic will work ok. If i use bluetooth to answer the call the bluetooth mics work ok. 

Any input welcome Thanks

 

 

15 REPLIES 15
samson99
Pathfinder
Options
hi there
try an interactive check
goes through
different options
0 Likes
Lindylou80
Apprentice
Options
yes I too having same issue with mic since update. sort it out SAMSUNG, again your updates messing us up
Pete249
Apprentice
Options

Does your microphone work if you switch to speaker phone

0 Likes
Pete249
Apprentice
Options

the tests all show the mic working ok

0 Likes
Lindylou80
Apprentice
Options
don't know iv not tryed
0 Likes
Lindylou80
Apprentice
Options
just finished with Samsung tech on chat troubleshooting, will test my mic again with a incoming call soon
0 Likes
Kaichumoto
First Poster
Options

Hi, did the issue get resolved as I am also having the same issue?

0 Likes
calix
First Poster
Options
I am also having the same issue anyone find a fix?
0 Likes
Hipis_1
Explorer
Options

Do you have any solution? I have the same issue.

0 Likes