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Original topic:

S9 Plus microphone issue After Recent Update

(Topic created on: 16/11/20 19:19)
Pete249
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Galaxy S9 Series

Hi after a recent update at the weekend 15/11/2020 my microphone isn't switching on when i answer my phone. I can receive the call and answer and hear the caller speaking but they can't hear me. If i then tap the speaker icon to go to speaker phone my mic kicks in and is clear with good pickup. i can then come off speaker mode and the microphone will work ok.  If I make the call the mic will work ok. If i use bluetooth to answer the call the bluetooth mics work ok. 

Any input welcome Thanks

 

 

15 REPLIES 15
samson99
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Galaxy S9 Series
hi there
try an interactive check
goes through
different options
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Lindylou80
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Galaxy S9 Series
yes I too having same issue with mic since update. sort it out SAMSUNG, again your updates messing us up
Pete249
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Galaxy S9 Series

Does your microphone work if you switch to speaker phone

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Pete249
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Galaxy S9 Series

the tests all show the mic working ok

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Lindylou80
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Galaxy S9 Series
don't know iv not tryed
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Lindylou80
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Galaxy S9 Series
just finished with Samsung tech on chat troubleshooting, will test my mic again with a incoming call soon
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Kaichumoto
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Galaxy S9 Series

Hi, did the issue get resolved as I am also having the same issue?

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calix
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Galaxy S9 Series
I am also having the same issue anyone find a fix?
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Hipis_1
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Galaxy S9 Series

Do you have any solution? I have the same issue.

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