S9 Plus Bad Video Recording Quality

[tiagofnogueira]

Hello there.

So I purchased my Samsung S9 Plus at 10/03/2018.

All I did was testing photos and more photos until now that I tested the video recording.

I saw a lot of people sharing their videos in 4K and 1080p, etc...  I can say that I saw an impressive quality by the users who shared their videos.

So I was exciting and started to record from my S9+, but unfortunately mine where just bad, at least at night and low light.

Recording at day light I saw that sometimes the video shutters a little bit.

The front camera just seems awfull...

So I went to Samsung directly and for my surprise they said that it was perfectly normal.

So dear users, I will let here a link with the videos that I recorded so you can tell me if is it this the real quality of 4K from Samsung S9+ .

Original Recorded Videos

I didn't uploaded to youtube because people say that they are rendered and the it's not the real quality so I uploaded the original ones. 

If someone had the same issue please tell me. 

Thank you for your help.

Best regards 

[bradleymcooper]

Hi- I am trying to find it, I sent the phone back.

[S9_video]

Sorry but it's not just the Plus. My S9 does the EXACT same thing. I've tried everything to rectify it to no avail  Flat out, it's just a very inferior video recorder  Pure ***** for an overrated, over marketed 'phone' .Uh Samsung  wow? 

[damienosro]

I too have the same problem. Really disappointed at this. My friends who bought cheaper branded phones are having better video quality.  My model number is SM-G965F

[Coqisimo]

Ame problem here... i cant believe that this havent been adressed yet... i bought the phone for the camera... really dissapointed that this is happening.

[bradleymcooper]

Hey, I hear there has been an update, have the issue resolved now?. 

[Helenes]

I have a S9 and I am finding the video quality is sometimes a bit blurry.  Also photos taken of moving water don't seem to come out very good either, it comes out looking grainy. My S7 edge took better photos in my opinion and I now wish I hadn't upgraded as I am totally underwhelmed. 

[Roh]

It is hurable. Never thought it would be that bad until saw kids football matches were recorded 4k can't see or recognise faces very blurred. It's A con. Very disappointed.

[tiagofnogueira]

I don't think so, same s**** at night.

Those who have the version with Snapdragon have better quality.

[Olianto]

Hi everyoone, I had the same issue with my S9Plus: extremely bad video quality in UHD 60fps. This happened filming my little girl's birthday inside the house with low light conditions. It was because of the resolution settings ( UHD 60fps ) which was not capable of supporting these low light conditions. I think it is quite normal for a smartphone camera. I turned the settings to FHD and obtained excellent quality with my videos. With good or moderate light, UHD 60fps does an amazing job.

Have a nice day !

[RainbowStars]

Yes I have the snap version s9plus and the quality is good.