19-03-2020 04:27 AM in
Hello! So, I've been experiencing something really annoying with my S9. Whenever I play, the mobile heats up. That's normal. The problem isn't the phone heating up, it doesn't close any aps and the device doesn't shut down or anything, the center of the device doesn't even get hot, but the ''metal'' border does get extremely hot. I want to know if there's a way to fix this or not, and if this is normal or not. The games are heavy, but what's really bothering me isn't the heat of the whole phone, just the border.
19-03-2020 05:28 AM in
Yes that's right the phone will warm up a little more as everything is working harder to give the gaming experience.
Do you have a case on the phone at all ?
If your concerned then my advice is to seek support from a Samsung Experience Store or Samsung Service Centre.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
21-05-2021 09:10 PM in