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Original topic:

S9+ front speaker low volume

(Topic created on: 24/04/20 16:37)
Mohamed_3mda
New Member
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Galaxy S9 Series

After April 2020 update the front speaker volume became very low 

It was so loud that people next to me can hear it 

It's clean and I have tired safe mode 

Nothing works 

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TessM
Moderator
Moderator
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Galaxy S9 Series

Hey @Mohamed_3mda ,

 

is this happening with all your apps or any in particular? Are you able to run this test and let me know the results?

 

-Go to Samsung> Samsung Members> Get help> Interactive checks> Speaker.

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Mohamed_3mda
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Galaxy S9 Series
All apps even in the *#0*# test !
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TessM
Moderator
Moderator
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Galaxy S9 Series

I think that the phone will need to be inspected by one of our engineers. We are only doing essential repairs at the moment, however, we would suggest taking this to one of our Service Centres once that this has happened so you can have your phone assessed. 

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