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Original topic:

S9+ fingerprint scanner paint peeling off

(Topic created on: 05-10-2021 03:06 AM)
MarkHumphreys
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Galaxy S9 Series

Hi,

 

I have had my S9+ for less than a year and I absolutely love it, but over the past few days the paint has started peeling off the fingerprint scanner and now it isn't always registering my fingerprint.

 

I have read about this happening in America and they fix it for free under warranty, is there a similar solution here in the UK?

 

Thanks,

 

Mark

16 REPLIES 16
Somto
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Galaxy S9 Series

Same here

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Balong
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Galaxy S9 Series

My samsung note 9's fingerprint scanner peeled off. Does this affect the IP68 rating?

 

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Ash_casanova
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Galaxy S9 Series
I decided to try what you did to peel off all the paint and honestly you just helped me lol it totally worked thank you :smiling-face:
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TeePee1955
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Galaxy S9 Series
Hi. I have had my S9 for around 2 and a half years. Suddenly I've been getting a message saying my fingerprint scanner isn't working. I tried to get into the settings to disable it but I can't even get in to disable it. A message simply tells me that my fingerprint scanner isn't working.
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carlosaldrighi
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Galaxy S9 Series

Just remove the rest of the coating using an adhesive tape and you'll be fine. Don't scratch it!

Expect nothing from them. They take our money and run. 

20211004_230106.jpg

 

☆☆☆☆☆ Not so proud paying beta tester ☆☆☆☆☆
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WilliamJames
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Galaxy S9 Series
  1. On the screen, Tap Settings.
  2. Tap Advanced Settings.
  3. Tap Finger sensor gestures and switch to turn off.
  4. Restart the device.
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Mr_Jag
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Galaxy S9 Series

same thing happened to me, after I peeled the paint away with finger, and added new finger prints it started working just as good as new

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