S9 Dead zones on the screen

[markva44]

Hi

has anyone else had this issue? On the lower part of my screen, there is an area that is unresponsive, I cant open any apps that sit in that area. When I text there are letters I cant use. If you swipe up on facebook it won't swipe.

I went to the S9 from the iPhone which I had for years but the s9 won me over.

I have had the s9 for 3 weeks. Its kept in a case and is unmarked as I always take care of my phones.

I called tech support who ran a series of tests and said it is hardware related and I must call Samsung shop to arrange a replacement. I have sent the phone back yesterday and I'm using a £25 phone I bought from Asda to keep me going.

Has anyone else had this issue, there are a few reports if you google dead zones.

I worry now that this could be a big issue affecting the s9

[Imanuell]

i tried everything i seen so far when looking it up., all of of it says solutions i cant even use because my whole screen is a dead zone

[TonyDejaVu]

I just got off the phone with Samsung because 3 days ago I started with this same issue... it's so annoying.
They said there was no known issue and suggested going into a service center to have a look at it.