09-01-2021 11:14 PM in
So I fell over today, phone in hand and unfortunately it smashed. It is still working, functioning and receiving calls. Upgrade already ordered. I did a restart to clear all the open apps as not every part of the screen was allowing me to close stuff or type. I now cannot switch it on because it requires my PIN and one of the numbers doesn't work and neither does the DONE button. Can anyone suggest a way for me to bypass this so I can it back on? I really wish I hadn't done this as I could have easily waited for the replacement on Moday to transfer everything over.
09-01-2021 11:22 PM - last edited 10-01-2021 12:30 AM
10-01-2021 04:26 AM in
if phone is still connected to a network and find my mobile was enabled in the phone before
try using unlock, backup then erase features
https://findmymobile.samsung.com/
gratxz😀