Ever since I received a software update last night my phone no longer recognises the official clear view case that has worked for months, I have restarted it several times but still no joy. Does anyone have any ideas?
Solved! Go to Solution.
Any updates on this issue? I used a clear flip cover for several months before switching to a different cover. In the meantime (early March) I received an update to Android 9. Yesterday, I put the flip cover back on and now it doesn't work! Why would Samsung send an update that doesn't support their very expensive flip cover???
Nothing has worked for me since the upgrade, the cover simple doesn't work when opening or closing and had problems with the alarm. Samsung didn't factor their supporting products when the change was made. I've been told by local Samsung support that we just need to wait till the next upgrade but who knows when that will be. Very FRUSTRATING!
here's what just worked for me.
Thank you PappaPeterPils for the suggestion, but that did not work on my S9+. I recently received an Android update, maybe 3 or 4 days ago, but that did not solve my problem. 😞
Didn't work for me either and Samsung support are completely clueless.
Haven't tried the latest update as I'm thinking of reverting back to the old OS until the clear cover issue has been resolved.