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Original topic:

S9 clear view not working

(Topic created on: 24-11-2018 04:54 PM)
Artful
Journeyman
Options
Galaxy S9 Series

Hi 

Ever since I received a software update last night my phone no longer recognises the official clear view case that has worked for months, I have restarted it several times but still no joy. Does anyone have any ideas?

 

Thanks 

80 REPLIES 80
BandOfBrothers
Superuser II
Superuser II
Options
Galaxy S9 Series

Can you try your case on another Samsung phone as a process of elimination. 

Are the preference settings in your phone regarding the case available to see etc if relevant. 

 

 

 

 


Current Phone > Samsung Z Fold³ 5G.

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Solution
Artful
Journeyman
Options
Galaxy S9 Series

Hi 

 

I got it working by turning off the phone for 5 mins.

 

Thank for replying 

View solution in context

memoconq
Journeyman
Options
Galaxy S9 Series

Same case, but solution not worked for me 😞

Lokithecat
Journeyman
Options
Galaxy S9 Series

Go into settings,

Lock screen,

Always on, 

Display Mode - Show always

 

denba
Apprentice
Options
Galaxy S9 Series

a same problem to me. My S9 do not recognize genuine clear view cover after update on android pie. Cover  properly working on oreo, checked on my wife's phone.

omar216
Journeyman
Options
Galaxy S9 Series
Same problem with note 9 with pie 😞
Rahsya
First Poster
Options
Galaxy S9 Series

I had the same problem, but I find this one solution. Go to the menu setting, general management, reset, reset settings to their defaults. Wait until your phone restart automatically and after that it should be fixed by now.. 

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RS23
First Poster
Options
Galaxy S9 Series

I tried this method but still not working

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denba
Apprentice
Options
Galaxy S9 Series

I am try with factory reset, but sill don't working

 

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