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Original topic:

S9+ call volume low

(Topic created on: 09-03-2018 08:32 PM)
Beershark
Pathfinder
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Received the S9 today still setting things up but noticed the in call volume very low. 

I have the call volume up of course......

 

Anyone else have this issue? 

95 REPLIES 95
Regina7
Journeyman
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Same here! 😔😔😔
S9Phone
Journeyman
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I didn't think anyone else could be as dumb as I am, lol

LC95
First Poster
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I got A1 sauce in mine and have been having problems so i tried this and it worked immediately! Thank you

Regina7
Journeyman
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What did you do to fix it?

0 Likes
Seahawks
First Poster
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I had the same issue. Later on, I figured out that it was the speaker been blocked by melted chocolate. It happened when I put chocolate in my pocket where my S9 was there as well. I turned off the phone, cleaned it using damped cloth with clean water. The volume is back!!!

Mcphill
First Poster
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Yes ive noticed now i need to use my speakerphone to take calls and my phone is relatively new . Tried everything to no avail . Any luck with a fix ???
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crz6662
Apprentice
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I'll be returning my 2nd S9 for girlfriend today. In call volume barely audible. Talked to an intelligent tmo rep/tech support after signing in with a new similar and he thinks possibly it's something to do with the backup software after installation. Lasted 2 weeks on the 2nd phone and then in the middle if the call, bam, the volume dropped.

Only option is to do all new install instead of from a buckup/restore. 

Roxy5
First Poster
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Did u find a fix?

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S9lowcallvolum
First Poster
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Yes it was a screen protector covering the hole . Just changed the screen protector work's fantastic now !!
crz6662
Apprentice
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Same thing happened to girlfriend. 3 phones later, after talking to a knowledgable tmo tech, we figured out it was the backup. No problems since fresh install.