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Original topic:

S9+ call volume low

(Topic created on: 09-03-2018 08:32 PM)
Beershark
Pathfinder
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Received the S9 today still setting things up but noticed the in call volume very low. 

I have the call volume up of course......

 

Anyone else have this issue? 

95 REPLIES 95
Shaney
First Poster
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Created an account just to say thank you! This worked for me. I tried rubbing alcohol, toothbrush etc. and nothing worked! Tiny sewing needle, poked each hole and boom, volume is super loud again! 

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Joe57
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My call volume  is low , I have the volume turned up to high, but still having a hard time hearing the other person

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JonahN86
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Legend!!
Volume perfect again, cheers.

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JAMES4578
Samsung Members Star ★★
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Hi @JonahN86  Can I confirm if it was the sewing needle that sorted the volume out on your device.    Some customers have found checking the Accessibility options , specifically the Mono Audio  provided a solution.  By Going to Settings, Accessibility- Hearing enhancements- Turning Mono Audio On.   However seems this does not work  universally.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .

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melisdt2
First Poster
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Yes I've had this problem for approximately 2 months. I'm so tired of it. And now out of nowhere I'm finding my in-call volume is on, which it only comes on if I'm on a call, so as stupid as I feel this sounds someone/something is using my phone. At first I thought it was just an app but when I say something like "why is my in-call volume on when I'm not on a phone call", then it all of a sudden goes away. I've been waiting for the s21 ultra to come out to get a new phone, and I've never cared for iPhones but seriously thinking about switching. 

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melisdt2
First Poster
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Were you able to resolve the issue? I'm having the same problem.

melisdt2@gmail.com

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