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Original topic:

S9+ call volume low

(Topic created on: 16-08-2018 09:37 PM)
Beershark
Pathfinder
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Received the S9 today still setting things up but noticed the in call volume very low. 

I have the call volume up of course......

 

Anyone else have this issue? 

95 REPLIES 95
Reenie
First Poster
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I'm having the same problem. Mine was a pre order too. Have you been able to find out the reason it is doing this? Mine's not been dropped or had liquid anywhere near it. Tyia 

Fran13
Journeyman
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This is the 2nd S9 I have received from T mobile and the issue is I cannot hear the other party on the phone when I have it to my ear. I have called Samsung and they suggest that you go to Samsung.com/support to lodge a complaint. I would not recommend this phone don't purchase.

Fran13
Journeyman
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I know this is the 2nd s9 I received from T mobile. I called samsung and trouble shooting didn't work. T mobile sending me a my 3rd phone. They need to talk to samsu lng.
Fran13
Journeyman
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Yep, this is the 2nd phone I received due to this problem. I called Samsung twice and they don't seem to care.
gtgirl
First Poster
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Just received my Samsung S9 over the weekend and I noticed that the call volume is very low. Also, when using the speaker the call goes in and out. The caller on the other end cannot hear you.

0 Likes
Dipson
First Poster
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Hey, Do you fixed that problem . I am also struggling  with same problem . Can you please tell me how to fix this problem.

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Nance
First Poster
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Mine issue was the screen protector.  Once I removed it the sound was great again.  

Krissytina
First Poster
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Thanks. Thar

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Jessejesse
First Poster
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Been about three weeks now and I have to use the speaker to hear the call. Very irritating, anyone find a fix?

Jbella
Apprentice
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I just figured out that any liquid other than water can block the speaker on front screen.

 

Whilst cleaning the spearker with a damp cloth remembered my daughter accidentally dropping a few drops of milk on it a few days prior.

 

(thoughror clean with damp cloth, using water only and blow it dry)

 

This worked immediately for me!