08-07-2018 01:06 PM in
I'm having the same problem. Mine was a pre order too. Have you been able to find out the reason it is doing this? Mine's not been dropped or had liquid anywhere near it. Tyia
10-07-2018 01:19 AM in
This is the 2nd S9 I have received from T mobile and the issue is I cannot hear the other party on the phone when I have it to my ear. I have called Samsung and they suggest that you go to Samsung.com/support to lodge a complaint. I would not recommend this phone don't purchase.
10-07-2018 01:32 AM in
18-07-2018 02:43 PM in
Just received my Samsung S9 over the weekend and I noticed that the call volume is very low. Also, when using the speaker the call goes in and out. The caller on the other end cannot hear you.
03-09-2018 10:41 PM in
I just figured out that any liquid other than water can block the speaker on front screen.
Whilst cleaning the spearker with a damp cloth remembered my daughter accidentally dropping a few drops of milk on it a few days prior.
(thoughror clean with damp cloth, using water only and blow it dry)
This worked immediately for me!