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Original topic:

S9+ call volume low

(Topic created on: 30/04/18 23:40)
Beershark
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Galaxy S9 Series

Received the S9 today still setting things up but noticed the in call volume very low. 

I have the call volume up of course......

 

Anyone else have this issue? 

95 REPLIES 95
x_jady_baby_x
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Galaxy S9 Series

I am. Did you sort it? 

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AsadHaroon
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Galaxy S9 Series

I noticed this also. 

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BaxteruK
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Galaxy S9 Series

@Beersharkwrote:

Received the S9 today still setting things up but noticed the in call volume very low. 

I have the call volume up of course......

 

Anyone else have this issue? 


Try using the loud speaker option, see if this problem still persists whilst using loud speaker.

If so i would suggest using the voice recorder on your device test to see if this is an issue with

the audio on the device itself.  obviously make sure your In-Call settings are fully turned up

on the device. 

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x_jady_baby_x
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Galaxy S9 Series

So it turned out mine was the screen protector. Why send a protector that doesn't have a hole for the ear piece?!

Beershark
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Galaxy S9 Series

No, not really. Some calls seem worse than others and use the Extra Volume button when needed 

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Vikings235
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Galaxy S9 Series

I had the same problem I got the Aplha Glass screen protector with my Otter Defender case and I followed the instructions closely. I couldn't hardly hear anyone on the other side. Found out the screen protector was covering the speaker. So I took it off and it solved the problem. Naturally it runied the new screen protector. Pathic design. The screen protector is too long if you don't want to cover the Irs Scanner at the top of your phone too.

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MistyDawn
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Galaxy S9 Series

There's an "Extra Volume" button... where? 

MistyDawn
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Galaxy S9 Series

I got my s9+ as a pre-order, so I've had it since they were released. My call volume just started being extremely low yesterday after being fine for months. It's not the screen protector, and I haven't installed any new apps or updates or changed any settings. It works fine on speakerphone and with headphones. No phone drops or liquid damage either. I'm on the Galaxy S9+, US version through T-Mobile, model SM-G965U. WTH is going on!

Helim
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Galaxy S9 Series

When I make a call the reciever at the other end the volume is really low I really have to speak loud and also just bought the phone brand new it's only been couple of days