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Original topic:

S9+ call volume low

(Topic created on: 23-03-2019 09:45 AM)
Sue78
First Poster
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Galaxy S9 Series

Hi suddenly my call volume is very low and can hardly hear the other person. Works fine on bluetooth.

63 REPLIES 63
Carolebryant
Explorer
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Galaxy S9 Series
Clean top speaker with a soft toothbrush mine did the same
Sue78
First Poster
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Galaxy S9 Series

I took mine back to carphonewarehouse and they run a diagnostics test and there is a problem with the speaker, so I need to send the phone back to be fixed/replaced 😥

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Carolebryant
Explorer
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Galaxy S9 Series

O2 said exactly the same thing to me but I was working round the corner from repair centre and the guy started chuckling as so many people have had the same issue and all it took was a little brush over to fix it 

Echen
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Galaxy S9 Series

@Carolebryant wrote:

O2 said exactly the same thing to me but I was working round the corner from repair centre and the guy started chuckling as so many people have had the same issue and all it took was a little brush over to fix it 


I feel so silly. I had the same problem and was convinced there was a hardware issue after troubleshooting all the software but figured I would try cleaning with a toothbrush before heading to repair center. And what do you know, it fixed the problem immediately. Go figure.

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Echen
First Poster
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Galaxy S9 Series
Did you clean your speaker with a toothbrush first??
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Echen
First Poster
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Galaxy S9 Series

@Sue78 wrote:

Hi suddenly my call volume is very low and can hardly hear the other person. Works fine on bluetooth.


Clean your speaker with a wet toothbrush and wipe clean and dry with a towel. I had the same problem and that simple thing fixed it immediately!

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Echen
First Poster
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Galaxy S9 Series
Clean your speaker with a wet toothbrush and wipe clean and dry with a towel. I had the same problem and that simple thing fixed it immediately!
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Carolebryant
Explorer
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Galaxy S9 Series
Wouldnt use a wet toothbrush
DeerMe
First Poster
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Galaxy S9 Series

Happened to me, clean the front speak with a dry toothbrush. Its make up or just grind build up. 

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