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Original topic:

S9 bad battery

(Topic created on: 01-04-2020 11:48 PM)
Ken_i
First Poster
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Galaxy S9 Series

I have just run a system check on my Galaxy S9 and it has come back as needing repair but gives no details.  The device isn't draining any faster and I'm not using it excessively.

Has anyone else come across this? And what did you do? 

Phone is about 18 months old. 

Any responses much appreciated. Screenshot_20200401-224653_Samsung Members.jpg

 

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3 REPLIES 3
BandOfBrothers
Superuser II
Superuser II
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Galaxy S9 Series

Hi @Ken_i 

 

I haven't experienced this issue personally and would normally advise you to go to a Samsung Experience Store  / Samsung Service Centre but they are all temporarily closed due to COVID-19. 

 

Maybe phone your Samsung Support department to see what they say.

 

How is the phone performing ?

 

🌈 Stay Safe  🌈 

 

 


Current Phone > Samsung Z Fold³ 5G.

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Ken_i
First Poster
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Galaxy S9 Series

Hi, thanks for the reply

 

The phone is preforming fine and battery life hasn't dropped off hugely, that is why I was a bit surprised by the result and contacted the Samsung community. 

I'll try the support dept 

 

 

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BandOfBrothers
Superuser II
Superuser II
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Galaxy S9 Series

You're very welcome @Ken_i 

 

I'm not an engineer in any way shape of form so I'd definitely support contacting Samsung to get official clarification.

 

🏳️‍🌈 Stay Safe 🏳️‍🌈


Current Phone > Samsung Z Fold³ 5G.

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