10-03-2018 02:51 AM in
I lose a lot of notes when i upgraded today from my s7 edge to s9+
The thing is that there isn't s memo (yellow note pad app) from samsung officially, now is Note Memo (red app) after Samsung's cloud restored i understand that i lose all of the notes 😫😫😫
Solved! Go to Solution.
12-03-2018 07:05 PM in
No problems my friend.i solve it .there is a option in new Samsung Note app settings, to sync and restor memos from old S Memo app with samsung account!!! Open Samsung Notes .than in right top corner tap the 3 dots for settings.than import memo data. From Samsung account. Thats it !!!now i have all my memos from the S memo old app!!
12-03-2018 06:18 PM in
I have just noticed the same. Did you back up o a pc. I did so just wondering if I can access the old notes on there ?
12-03-2018 07:05 PM in
No problems my friend.i solve it .there is a option in new Samsung Note app settings, to sync and restor memos from old S Memo app with samsung account!!! Open Samsung Notes .than in right top corner tap the 3 dots for settings.than import memo data. From Samsung account. Thats it !!!now i have all my memos from the S memo old app!!
07-07-2018 05:39 AM in
I am heart broken. I backed up my phone then did a factory reset due to an app glitch on my samsung s8. This is a new phone. I went to my notes and they were GONE!!!! Due to this new notes app. I HAD IMPORTANT THINGS ON THERE CAN ANYONE HELP ME PLEASE. THE restore from the cloud did not work.
07-07-2018 02:10 PM in
Hey @Notes1! Prior to the reset, did you back up your phone regularly to your Samsung account, Google account, Google Drive, Google+ or other cloud storage? How about to a memory card or your computer? Did you use Samsung Smart Switch to create any backups? If so, we can help you to restore any lost data.
09-08-2018 03:10 AM in
It say to import memo data from Samsung Account. when I click on that, it says no Memo data in Samsung account. I still have my old phone, and all my memos are in the app on there. How do I get these to my new phone?
09-08-2018 07:43 AM in
Hi man.in the old phone in the memo app try to back up everything to google drive,than on new device just choose the option to import data from google drive.
14-08-2018 08:55 PM in
Hey there! Can you please tell me where I can find Memos on my old phone Samsung S7? I can access the phone via my computer and wanted to transfer my old memos to my new Samsung. I cannot use the old screen at all. Where can I find the memos internally on the phone please? Thank you
14-08-2018 09:16 PM in
30-08-2018 02:54 AM in
Got a S9 today, same problem. WHERE can I find the Note that replaces the Memo??? It is not in the Samsung Apps on this phone.