19-09-2018 02:03 PM in
Hi, my recent app button has gone and I would really like it back. I miss it. Don't know if it's anything I did, or how long it's been gone. I'm on an S9. Please help. Thanks
Solved! Go to Solution.
21-02-2019 02:52 AM in
The exact same things happens to me.
However, I've noticed it that, this issue occurs when I use the Secure Folder. ( I use the secure folder 10-20 times every day). After I use secure folder, my recent button disappears, just the recent button and I'm unable to swipe down my notification panel.
I use a galaxy S9+ and I'm on OneUI.
I've never had this issue when I was running Oreo.
22-02-2019 09:42 PM in
I find the solution for this problem. Just open "Secured Folder" from apps drawer and will be ok when the "login" page appear. It will be freeze you phone 3 sec when you open the folder.
25-02-2019 10:53 PM in
27-02-2019 08:53 AM - last edited 27-02-2019 08:53 AM
Hello,
Same for me on Galaxy Note 9, with latest Patch updates from February 1st 2019.
Sometimes I lose the Recent App virtual button on the bottom, and at the same time, the Dropdown notification Panel does not show up anymore.
Rebooting the phone fixes the issue, but it is quite annoying as it happens at least once a day.......
27-02-2019 08:55 AM in
@Damin0u wrote:Hello,
Same for me on Galaxy Note 9, with latest Patch updates from February 1st 2019.
Sometimes I lose the Recent App virtual button on the bottom, and at the same time, the Dropdown notification Panel does not show up anymore.
Rebooting the phone fixes the issue, but it is quite annoying as it happens at least once a day.......
Open Secure folder and press the home button after you see the "login page", if you deactivate the secure folder feature the problem will be solved.
27-02-2019 09:08 AM - last edited 27-02-2019 09:13 AM
@MarianX wrote:Open Secure folder and press the home button after you see the "login page", if you deactivate the secure folder feature the problem will be solved.
Hello,
When pressing Home button while on secure folder login screen is supposed to do what ? Reproduce the issue, or make the Recent App button re-appear ? (somehow fix the issue, and avoid restarting the phone ?)
I do use the secure folder indeed (through fingerprint unlock). So the issue seems related to Secure Folder then.
Cant disable it though as I need this feature for confidential docs.
27-02-2019 09:22 AM in
27-02-2019 09:25 AM in
ok clear, thanks !
I'll try it as soon as I get the problem then
27-02-2019 09:25 AM in
27-02-2019 12:27 PM in
ok, it just did it again.
Re-entering into the Secure Folder in fact solves the issue