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Original topic:

Problems after upgrade to pie

(Topic created on: 15-02-2019 11:14 AM)
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Thebigyin
Apprentice
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Anyone else having problems with their handset after upgrade on certain apps mine basically reboots..any ideas how to sort this

1 REPLY 1
BandOfBrothers
Samsung Members Star ★★
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Have all your apps been updated to the most recent via the Playstore  ?

 

Do you have any apps downloaded using an apk ?

 

Lastly to help troubleshoot the issue I'd suggest to put the phone in Safe Mode which disables your downloaded apps and leaves the stock ones working @Thebigyin 

 

If the issues stop then it's a downloaded app(s) that's causing the conflict.

 

Come out of Safe Mode and start deleting your most recent apps one at a time until it stops.

 

If it continues in Safe Mode then if this was my phone I'd back up, remove any Sd card and factory reset.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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