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Original topic:

Pro mode video ONE UI

(Topic created on: 02-07-2020 12:39 AM)
KOUSSAY
Journeyman
Options
Galaxy S9 Series

Pro mode video recording is missing on Android Pie for the Galaxy S9

okay i just got the android 9 update and i just notice that problem ! , i hope i did not upgrade to one ui !
please fix that soon im samsung user i don't want that look alike iphone camera
thx.

282 REPLIES 282
Robinl
Navigator
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Galaxy S9 Series
This has nothing to do with GFW.
Devs are based in different locations, mainly in Korea I assume. Anyway that's not the point: there is still no formal acknowledgement from Samsung.
On this forum there are only moderators which have very limited access to Samsung's actual devs...
So unfortunately it is almost pointless to hope for a follow up here.
And via Samsung members it's all the same: always the same BS unresponsible replies without any excuse.
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msuchom
Explorer
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Galaxy S9 Series

@Robinl wrote:
This has nothing to do with GFW.
Devs are based in different locations, mainly in Korea I assume. Anyway that's not the point: there is still no formal acknowledgement from Samsung.
On this forum there are only moderators which have very limited access to Samsung's actual devs...
So unfortunately it is almost pointless to hope for a follow up here.
And via Samsung members it's all the same: always the same BS unresponsible replies without any excuse.

If not GFW then why is Samsung not involved here? Are they even aware that there are hundreds upset customers here expressing severe dissatisfaction with their strategy? For sure this is clear evidence for their decline in new sales. Just take a look on Sony Experian forums. There are devs posting and addressing customer issues. I already know which brand will my next  PRO Camera phone be.... 

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Enjay
Voyager
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Galaxy S9 Series

According to this we're getting the 2.1 update in June which apparently brings back pro mode 

 

https://www.rprna.com/updates/one-ui/galaxy-s9-one-ui-2-1-june-2020/

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Solution
KOUSSAY
Journeyman
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Galaxy S9 Series

PRO VIDEO MODE is already available again thnx to the June 2020 update.

View solution in context

Anonymous User
Not applicable
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Galaxy S9 Series

GREAT NEWS!

My S9 just updated to the latest June 1st security update and, I'm more than happy to report, that the Video Pro mode has finally been re-introduced!

Proves that if we go on at them for long enough (I've sent countless e-mails and letters; yes, letters!) we'll eventually get our way!

But thank you Samsung anyway. You listened and acted. There are millions of Samsung users very happy again right now.

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Aussiefx
Explorer
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Galaxy S9 Series

So...how long did countless people have to whinge to get this done? Pretty pathetic effort on Samsung's behalf.

They may have fixed the video but now it seems they've stuffed bluetooth headset functionality...can't have it all I guess...***** 😞

msuchom
Explorer
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Galaxy S9 Series

It only took Samsung 18 months to reintroduce a feature for which many purchased that phone.

Well done, Samsung better late then never.  It is still step back though - too slow to switch between the modes.

Why the record button was not put back to same place from where it was removed? Nobody need separate video and photo pro mode...

There is more....

a) Before Pie you could set shutter speed manually i.e. 180 deg. shutter while keeping the ISO on Auto - not anymore. 

Now when you set shutter speed also ISO is set to Manual .....

b) It's not possible to disable Optical Image Stabilization- horrible image warping when you try to pan on gimbal even when image stabilization is disaled in settings.

c) Not possible to use Telephoto in Pro Mode Video.

msuchom
Explorer
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Galaxy S9 Series
@Aussiefx - I had also an isssue with BT headset but removing and pairing again resolved the issue for me.
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Aussiefx
Explorer
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Galaxy S9 Series

Unfortunately this seems to go much further than such a simple fix. I've tried that and a whole lot more and still no good. And it's not just me. Several other colleagues with the same phone have the same problem since a recent update.

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msuchom
Explorer
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Galaxy S9 Series

Could you share a link to a dedicated forum  thread for the BT related issues you are seeing? Thanks 

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