Private mode

[sammiedollar]

Hi 

How can I move photos from private mode on an S7 to an S9 any suggestions?

[AndrewL]

HI @sammiedollar.

You will be required to remove the images from your secure folder on the S7 in order to transfer them to your S9. Please find the relevant steps via the following link: https://www.samsung.com/au/support/mobile-devices/how-to-move-files-out-of-secure-folder/. You can use Smart Switch to complete the transfer between the 2 devices as illustrated on our US support page: https://www.samsung.com/us/support/answer/ANS00062610/.

[Bobhod]

Hello, i have the same problem but my s7 is broken. I don't want to lose my photos but I don't have private mode on my s9 to unlock them. Is there another way?