05-05-2020 09:12 PM in
So I've noticed on my S9 screen theres a pink tinge to the top half of my screen and a lighter pink tinge to the lower half of the screen. It is more noticable on a lighter/pale background such as white based screens. Any advice on the cause would be much appreciated as I haven't dropped or damaged my device.
Also my battery has started bulging out of the back of my phone. Unfortunately due to the current pandemic I am unable to visit a support centre to get this sorted asap. I know I could always take advantage of the pick up/drop off service but unfortunately I do not have any other means of communication other than my S9.
06-05-2020 05:52 AM in
I would suggest to stop using the phone until you get it looked at by Samsung and in the inerim use another phone.
Such as a friends , families back up phone or buy a cheap one in the interim @Stevoj3026
🌈 Stay Safe 🌈
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
06-05-2020 10:01 AM in
as our dear Superuser @BandOfBrothers stated, I would advised you not to use the phone. Would you also be able to send us a Private Message from here with a picture of the phone's back and the IMEI and serial number? Any of my colleagues or myself will pick this from there and provide you with the next steps.