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Pictures and whole albums have disappeared from gallery how do I restore

(Topic created on: 19-08-2021 01:02 PM)
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DDBE
First Poster
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Hep how do I restore my pictures and albums
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3 REPLIES 3
Harveyx1
Helping Hand
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Do you have google photos or anything like that installed?
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JAMES4578
Samsung Members Star ★★
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Hi @DDBE  Are the photos definitely not in  My files?  If  missing firstly try the recycle Bin to see if they can be restored.  If not go to Settings-Apps- Gallery -Storage- Clear Cache. Restart device and see if that makes a difference.   However   can they not be accessed anywhere else such as One Drive,Google photos or an SD card /External storage? 

As a general point I would advise that Members have back up options.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Ventor
Samsung Members Star ★★
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@DDBE Hello, if you have closed the session of One Drive-log in and activate the synchronization with the cloud, greetings.






"The quieter you become-the more you are able to hear..."


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