I have checked microphone on voice recorder and works fine but still callers can only hear me if I call them ..I didn't put it down to update till last night when I saw these posts, i assumed i was not within a good signal but after 6 calls of people not hearing me I started to investigate ...my phone also won't connect to my car i had noticed day before now either which again is since update
Device Care shows absolutely nothing. It says phone working normally. Reading through several forums this seems to be a common problem following the latest update.
Do you think a further update will be released to fix this its very frustrating. I was on hold to Samsung support over an hour last night to no avail ..will try again today.
I have found of someone calls me through what's app its fine it just normal calls but if u press loud speaker it sorts it ..temporary fix but have to do this on every call .
OK last night I spent the evening getting this sorted, after a lengthy online chat with Samsung trying removing sim testing mic etc to no avail we resorted to back up restore and factory reset ..yes sorry full reset, this has however fixed the issue so must have glitched when downloading update