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Original topic:

Not ringing at my end when friends call

(Topic created on: 13-03-2019 10:58 AM)
Stantheman1
First Poster
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Galaxy S9 Series

How do I fix the problem when friends call and my phone does not ring its so infuriating 

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7 REPLIES 7
Solution
BandOfBrothers
Superuser II
Superuser II
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Galaxy S9 Series

If your preference sound settings look right then as a process of elimination can you try your sim card in another phone and then see if calls sound.

 

 


Current Phone > Samsung Z Fold³ 5G.

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SjorsK
Superuser I
Superuser I
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Galaxy S9 Series
Is it always or just at a specefic time?

In the case of always:
- Make sure that your provider can reach you (No service = No phone that rings, no way around that).
- Press the volume button up, you can expand the menu by swiping down at the little bar indicator and increase the "Ringtone"
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Stantheman1
First Poster
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Galaxy S9 Series

@BandOfBrothers wrote:

If your preference sound settings look right then as a process of elimination can you try your sim card in another phone and then see if calls sound.

 

 


I didn't explain properly it's a intermittent fault.  I can get calls in and out, but I can be sitting beside my phone and a friend will call me, but instead of ringing it will go to voicemail .nothing will show on my phone no missed calls or any sign that someone was trying to call me, except a voicemail saying he couldn't get through to me. 

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Stantheman1
First Poster
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Galaxy S9 Series

@BandOfBrothers wrote:

If your preference sound settings look right then as a process of elimination can you try your sim card in another phone and then see if calls sound.

 

 


I didn't explain properly it's a intermittent fault.  I can get calls in and out, but I can be sitting beside my phone and a friend will call me, but instead of ringing it will go to voicemail .nothing will show on my phone no missed calls or any sign that someone was trying to call me, except a voicemail saying he couldn't get through to me. 

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BandOfBrothers
Superuser II
Superuser II
Options
Galaxy S9 Series

Ah ok.

 

That then could be the sim card failing or madt congestion / mast issues from your chosen network too  

 

 


Current Phone > Samsung Z Fold³ 5G.

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Stantheman1
First Poster
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Galaxy S9 Series

@BandOfBrothers wrote:

If your preference sound settings look right then as a process of elimination can you try your sim card in another phone and then see if calls sound.

 

 


Thank You 

I tried disabling the voicemail but was unable to do it, any suggestions please, or is that a bad idea  .

 

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Reginard
Pathfinder
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Galaxy S9 Series

The first thing I would try is a sim swap (your provider should help if you explain the problem).

 

Is it hapenning only in one locaion or when you are in various places?  If only in one place, then that would provide additional support to the congestion theory.

 

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