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Original topic:

not charging

(Topic created on: 01/01/21 16:46)
hotpot
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Galaxy S9 Series
I've got an s9 that I replaced screen and now doesn't charge but if I use an s7 battery it's works 
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AndrewL
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Galaxy S9 Series

@hotpot: Sorry to hear that you're experiencing this issue. Did you have you screen replaced by an authorised Samsung engineer? For clarity, did you mean that you're able to establish a charge on your S9 using your S7 charger, as you shouldn't have access to the battery due to the S9 being a closed unit? If you power off the S9 and connect it to your original charger, does this help at all? Similarly if you have access to a home computer can you try connecting the phone via USB to see if you can establish a charge in this manner?


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Roadblock
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Galaxy S9 Series
Do you have a wireless charger to test that out? I know it's not a perfect fix but it's a workaround
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