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Original topic:

No internet

(Topic created on: 23-04-2021 05:45 PM)
tracey335
Apprentice
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Galaxy S9 Series
Hi my Internet works at home but past 2 days it wont let me google anything or go on any accounts unless I turn wifi and then that uses my data, I've tried turning wifi off and back on but still won't work any advice would be greatly appreciated thanks. I have a galaxy s9 
18 REPLIES 18
remoteaccess
First Poster
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Galaxy S9 Series
Try restarting your phone some times they need to clear any stuck memory by restarting
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tracey335
Apprentice
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Galaxy S9 Series
Yes I've done that as well its so annoying
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Shazzkid
Troubleshooter
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Galaxy S9 Series
Seems like the issue is with your home WiFi, not your phone. Restart your router
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tracey335
Apprentice
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Galaxy S9 Series
I've done that too so I don't know what else to do 😔
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Lastboyscout
Navigator
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Galaxy S9 Series
Hi, run your phone in Safe mode. If it works in that, then it is an App causing the issue
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tracey335
Apprentice
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Galaxy S9 Series
Thank you how do I go to safe mode
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tracey335
Apprentice
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Galaxy S9 Series
I've tried safe mode still same thanks anyway
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tracey335
Apprentice
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Galaxy S9 Series
Think your right thankyou
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V1n
Journeyman
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Galaxy S9 Series
Hi, are you in plane mode?
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