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No internet

(Topic created on: 23-04-2021 06:30 PM)
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tracey335
Apprentice
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Hi my Internet works at home but past 2 days it wont let me google anything or go on any accounts unless I turn wifi and then that uses my data, I've tried turning wifi off and back on but still won't work any advice would be greatly appreciated thanks. I have a galaxy s9 
18 REPLIES 18
remoteaccess
First Poster
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Try restarting your phone some times they need to clear any stuck memory by restarting
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tracey335
Apprentice
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Yes I've done that as well its so annoying
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Shazzkid
Troubleshooter
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Seems like the issue is with your home WiFi, not your phone. Restart your router
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tracey335
Apprentice
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I've done that too so I don't know what else to do 😔
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Lastboyscout
Pathfinder
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Hi, run your phone in Safe mode. If it works in that, then it is an App causing the issue
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tracey335
Apprentice
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Thank you how do I go to safe mode
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tracey335
Apprentice
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I've tried safe mode still same thanks anyway
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tracey335
Apprentice
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Think your right thankyou
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V1n
Journeyman
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Hi, are you in plane mode?
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