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Original topic:

My Photos disappeared from the Gallery app - need help

(Topic created on: 30/04/21 01:52)
Val7
First Poster
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Galaxy S9 Series

 I am very angry and disappointed, as the images from the birth of my daughter disappeared. The rest of the pictures, which are missing I could neglect, but this were priceless pictures of one of the most important moments of my life. All options to solve the problem did not help.

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4 REPLIES 4
Pugs1957
Superuser I
Superuser I
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Galaxy S9 Series
Didn't you back them up anywhere? Try looking in Gallery recycle bin. Were they in an SD card?
Aklima
Helping Hand
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Galaxy S9 Series
Hi,
Try samsung cloud or the one drive just incase u backed it up. Also try Google photo.
antikythera
Voyager
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Galaxy S9 Series
Galaxy Cloud services were cut back recently. Samsung were warning people of this because it essentially means grab your files before we remove them from our servers and recommending transfer to Microsoft's One Drive of all images stored in Samsung Cloud. The Gallery app was also modified to link with One Drive.

https://www.samsung.com/uk/support/mobile-devices/changes-to-gallery-sync-samsung-cloud-drive-and-pr...
Val7
First Poster
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Galaxy S9 Series

The pictures are nowhere to be found. I tried everything based on previous post with similar issues. Not on the backup, trash, etc. It's like they disappeared without a trace.

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