18-03-2019 03:20 PM in
Ever since the last update, my phone calls people on its own. I have never "butt dial" people with this phone. After the last update, I've had numerous times where I've "butt dialed" people. It's been driving me crazy! I noticed that the people who were being called, I had texted previous to the call & I thought that I was accidentally hitting the "call" button. But, I wasn't. By accident, I found out that my phone was calling the people I just texted. During our snow storm, I noticed that my picture texts weren't sending if I turned the screen off before it was completed. So, I texted a photo, put the phone down with the screen on, and was walking away. I was looking at it & all of a sudden, it started calling the person I texted. Now, I have to make sure I close out the message app every single time! How do I fix this?
06-06-2019 04:01 PM in
Did you get any response on this? I am having the same issue (phone made calls after text). Has Samsung recommended any fix for this?
06-06-2019 05:46 PM - last edited 06-06-2019 05:47 PM
Go into settings and look for direct calling, it's a thing where if you turn the phone over or that while the messages is open it'll call them.
I can't remember where it is exactly off hand, may be accessibility or advanced or something.
But that's what's causing the problem
30-10-2019 03:13 PM in
30-10-2019 03:58 PM in
Hi @DragonOfMoon. Which phone do you have? Do you have a case or a screen protector on it?
30-10-2019 04:16 PM in
Hi,
it a Galaxy S9
I have a case otterbox dans a screen protector sold and installed by geek squad for bestbuy
This equippent was install from the first day i got the phone.
And the problème start fee week ago (reported to me by friands)
30-10-2019 08:00 PM in
Thanks @DragonOfMoon. Does it happen if you remove the case?
04-10-2021 05:45 PM in
Thanks for asking this. I thought it was just me. it was getting embarrassing. I am now in the habit of putting my phone in sleep mode as soon as I am done using it.
27-07-2022 06:21 AM in
Was there any kind of solution in the end? Mine is a Galaxy A40 but I'm getting the same issue.
20-01-2023 08:24 AM in
A Google search suggests the same thing but I am unable to find direct calling on my A4