Who supplied the phone to you @dacha9
More often than not issues like these occur because the phone was originally released in another country and is now being used in another country.
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
Here is info from imei.info
and i live in Serbia