My Galaxy S9 Exynos Says warranty void: 1 0x000

[Render03595]

In download mode my S9 says warranty void: 1 0x000. I can't use Samsung health, secure folder or Samsung pass. Is there any way to revert this?

[DUMITRU79]

Is your phone rooted ?

[DUMITRU79]

Do you know how to check that ?

[Render03595]

no I downloaded a root checker and it said the phone is not rooted

[DUMITRU79]

Settings -> About phone -> Status and you'll find it almost at the bottom " phone status - official or custom "

[DUMITRU79]

you don't need an app for that

[DUMITRU79]

if it says "official " then it's not rooted.
if it says "custom" , then you'll never be able to use security enabled features

[Render03595]

it says "Official"

[DUMITRU79]

I see a lot of people in your shoes...
In theory there's an app on Play Store which verifies the status of Samsung KNOX
https://play.google.com/store/apps/details?id=com.bryancandi.knoxcheck

[DUMITRU79]

I found a thread that says one possibility is that the phone could be a refurbished one....