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My Galaxy S9 Exynos Says warranty void: 1 0x000

(Topic created on: 14-11-2020 01:13 PM)
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Render03595
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In download mode my S9 says warranty void: 1 0x000. I can't use Samsung health, secure folder or Samsung pass. Is there any way to revert this?
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DUMITRU79
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Is your phone rooted ?
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DUMITRU79
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Do you know how to check that ?
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Render03595
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no I downloaded a root checker and it said the phone is not rooted
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DUMITRU79
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Settings -> About phone -> Status and you'll find it almost at the bottom " phone status - official or custom "
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DUMITRU79
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you don't need an app for that :smiling-face:
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DUMITRU79
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if it says "official " then it's not rooted.
if it says "custom" , then you'll never be able to use security enabled features
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Render03595
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it says "Official"
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DUMITRU79
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I see a lot of people in your shoes...
In theory there's an app on Play Store which verifies the status of Samsung KNOX
https://play.google.com/store/apps/details?id=com.bryancandi.knoxcheck
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DUMITRU79
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I found a thread that says one possibility is that the phone could be a refurbished one....
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