22-12-2019 07:58 AM in
Galaxy S9 SeriesEvery new video I record is having music automatically added to it. I can't hear my own audio when I'm viewing the video myself. Even my old videos now have the song automatically play on viewing. It's happened since the last update. Is there a way to get rid of the annoying music or am I best to delete the update.
22-12-2019 09:03 AM in
Galaxy S9 Series
@tmet1 wrote:Every new video I record is having music automatically added to it. I can't hear my own audio when I'm viewing the video myself. Even my old videos now have the song automatically play on viewing. It's happened since the last update. Is there a way to get rid of the annoying music or am I best to delete the update.
You can't revoke the update.
How do you play the videos ? Could you try another app for that ?
22-12-2019 10:07 AM in
Galaxy S9 Series31-05-2020 09:25 AM in
Galaxy S9 SeriesI have the same issue and it is really upsetting as it has ruined some special older videos. Muting it doesn't restore the original sound just silences everything.
I'd like to know which app is actually adding the audio automatically? And if there is a more permanent way of stopping it?
Surely someone can help? Please
11-08-2021 07:17 PM in
Galaxy S9 SeriesI have the same issue, it ruined some of my clips. I flipping hate it.
21-08-2021 09:11 PM in
Galaxy S9 SeriesThis just started happening on our Galaxy Note 9! It is criminal! Let us know if you find a resolve. Samsung needs to answer to this!
12-09-2022 01:50 PM in
Galaxy S9 SeriesI tried this and I couldn't swipe as it said. And there is no musical note. I have an S21. Then I saw the speaker symbol on the left and but it does nothing to remove the music. So frustrating! I wanted to capture the sound of a storm and I got music. Who's not so brilliant idea was this? New update to remove it please. It seems I'm not the only one upset. Please tell me how to fix this!
18-09-2022
04:58 PM
- last edited
18-09-2022
05:00 PM
by
AndrewL
) in
Hi, Many thanks for your kind stuff, Could you please let me know what is the best solution you have found to get rid from this issue. Thanks
30-09-2022 06:57 PM in
Galaxy S9 Series