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Original topic:

MP3 Ringtone - Wrong filetype, please select again

(Topic created on: 10-08-2020 11:22 AM)
First Poster
Galaxy S9 Series

Hi,  I have an issue with my S9, it will no longer let me set mp3 files as ringtones it will give the small error message "Wrong filetype, please select again" in a pop up at the bottom of the screen.  Except I know it will and can use mp3 files as ringtones, as I have been using a few, for main the ringtone and some for contact ringtones.


I can change the main ringtone using a third party app that will do it fine, but i can't change individual contact ringtones i get the same error message.  Pretty sure that this isn't a permissions issue as the sound picker is coming up and accessing available files, just not allowing me to select them.  I've update everything too to make sure that it isn't a fixed bug.

Any thoughts on how to solve the issue ?