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Mobile Data Icon

(Topic created on: 10-12-2020 07:15 AM)
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Simon1959
Journeyman

‎10-12-2020 01:11 AM

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I posted on here 2 weeks ago as following the latest update, I had encountered some errors with my Samsung S9. For example I could not recieve incoming calls. I replaced SIM card with a new one from Tesco Support.

But, that did nothing, so I spoke to helpline and they said do a factory reset. So I did and now my data icon has vanished. 
Can anyone help or advise me.
Simon
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2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★

‎10-12-2020 05:17 AM

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Is Mobile Data turned on in your Settings or via your pull down notification shade @Simon1959 

 

Are you not able to surf the Internet at all ?

 

Does this happen everywhere or in one area ?

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Simon1959
Journeyman

‎10-12-2020 07:15 AM

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Hi,
I have to go into settings and turn Data on. But, its the toggle in the
pull down quick settings that has vanished. Its all since the latest update.
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