micro sd card

[Brian72]

I have a Galaxy S9 and I have installed a 32gb sd card, but according to the phone there isn't one installed. Any suggestions?

[TessM]

Hey @Brian72 ,

the Galaxy S9 support microSD cards of up to 400GB, are you able to tell us which one are you using? Do you have any others to try to see if the issue is with the SD card itself or the SD card tray?

[Brian72]

Thanks for the quick response, I will try another sd card and see what happens.

[mrsameermiah]

i have dis my phone so i have s6

[Brian72]

Greetings TessM, I have tried another sd card, and bingo, it worked. Many thanks for your help.

[DUMITRU79]

That would mean the SD card you were using was corrupted/ damaged

[DUMITRU79]

Sometimes, it can be fixed . You would just have to put the micro SD card into a SD adapter and plug it into a PC and format it