17-04-2019 06:26 PM - last edited 18-04-2019 10:11 AM
Hello! After managing to loose my s9 and it being returned (thank you!) i stopped tracking however on my phone im getting the message 'Find my mobile' Location Tracking turned on every few minutes. As far as i can tell the Find my phone website reports that tracking is off.
Any ideas ? Thanks!
15-11-2019 01:22 AM - last edited 15-11-2019 01:34 AM
Basiclly , This Feature Loacte Your Mobile Phone After Every 15 Minutes If Connected With Internet.
For Turning Off Location Notification On Mobile
Go to,
https://findmymobile.samsung.com/ (home site)
Sign In Which User You Want To Stop Notification On Mobile
GoTo -> Track location
Click -> Stop
Track Location Stop Will B Stop Notification On Mobile
It Works On Note 10+
07-12-2019 02:36 PM in
30-12-2019 02:51 PM in
That does tnot work!!
This is a bug.. that samsung is choosing not to fix!!
18-01-2020 05:33 AM in
Tried everything suggested in this thread and it simply will not stop sending me notifications.
Switched off notifications in apps setting. Switched off Google location service. When I log into my Samsung account it is still tracking me.
I look in Google location services and the function switches itself back on without my consent.
13-02-2020 10:26 AM in
I cannot turn off tracking on my A7. It keeps on telling me to go to find my mobile.
Please assist me to turn it off.
Thank you Judy
13-02-2020 10:42 AM in
I believe the problem is solved when you log in to galaxy store and update store, cloud etc. You should then be able to switch it off.
21-02-2020 12:31 AM - last edited 21-02-2020 12:32 AM
Try logging out of the Samsung account located in the options, accounts then remove the account. Restart the phone, you can now log back in to samsung account in accounts. If that dont work, unlock the developer options and go to the running services icon, find Samsung find my phone and stop services.
23-02-2020 03:07 AM in
I've the same issue with my J7 Max.
23-04-2020 06:42 AM in
I also have this problem and have turned the phone off and on many times over many months. I have even phoned the 24/7 Samsung S9 who un-surprisingly could not help.
I have to say, the S9 is not a well desgned/coded phone.
@strawberry cake wrote:
Hi
Possibly you've sent so many requests that the server got flooded, possibly. Please give your phone a simple restart, the messages should be gone in a day or two. Nice to learn that you've gotten your phone back!
Thanks ☺
An illustration of how difficult the S9 is - an automated reply here that has not read my comment and does not know that I have rebooted the phone dozens of times.
01-05-2020 07:12 AM in
This Worked. Thanks !