The device was perfect till yesterday, but now, the display does not recognize my touch on the left side from top to bottom. As a result for example I can't type "1" ""Q "A" "Shift" and symbols on keyboard. I can't go back if I'm on an app, "Settings" or anything that has a back arrow at the top left.
There is no issues with any other areas of the screen. Any solutions other than taking it to the Service Centre?
Thanks a million
PS: I performed the "Interactive checks" for "Touch screen" where all squares changed to blue colour. Wonder what's wrong.
My s9 came with an adapter for usb to type c. I have a wireless logitech keyboard with mouse control that I've used and i just tried a usb mouse and both were able to use my phone like a computer with a mouse cursor.
Do you have access to the system test, this test shows a black line where you have been able to write so you can see if an area is unavailable more accurately then Samsung members
Open your Phone app and call *#0*# and select touch.
If your unable to complete the test volume up exits
hit the (3 dots) on the keyboard when it first opens and change the mode to one handed or floating. Or resize the keyboard so it doesn't touch the area that's not working.
If your able to get good lock and navstar then you can make a custom button order for your back home and recent buttons. You can make a new configuration to be right aligned so that your system buttons will no longer be in the affected area.
I thought it said bottom left, is your auto rotation on? If you rotate an app you should be able to press the back button then.
Or try setting>advanced features>one handed mode. This shrinks down your screen to one side. Just found this option.
Hope this all helps