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Original topic:

Language problem on Samsung Members

(Topic created on: 02-10-2018 12:25 AM)
Zgjim
Apprentice
Options
Galaxy S9 Series

Hello!

The default set language in Samsung Members is French, I do not speak French, I speak English. How can I change the default language to English, I keep getting News in French.

Thank you in advance!

71 REPLIES 71
BandOfBrothers
Superuser II
Superuser II
Options
Galaxy S9 Series

Hi @Zgjim

 

Personally I've not launched that app in my phone so cannot delve into its connectivity settings. 

 

Perhaps take a look to see if there is a preference settings for language. 

 

 


Current Phone > Samsung Z Fold³ 5G.

AntS
Moderator
Moderator
Options
Galaxy S9 Series

Hi @Zgjim.

 

What's the language set as in your Samsung Account Profile? (If it's not 'English', then tap 'Edit profile' to change it, and let us know if this changes the language in Samsung Members for you.)

0 Likes
Zgjim
Apprentice
Options
Galaxy S9 Series

Hello, I just set the language to Albanian (my native language) it did change something (I receive e-mails in that language), however I still get the News and Tips on French, but what bothers me is that for support I have to contact French support. Here's a screenshot of the home screen.

Screenshot_20181002-215717_Samsung Members.jpg

 

Thank you for your time!

0 Likes
AntS
Moderator
Moderator
Options
Galaxy S9 Series

No worries @Zgjim. Just to confirm, what's the device language set at? (Settings > General management > Language and input > Language)

 

And any guess why it'd display stuff in French? (Are you aware if your phone was imported, for example?)

0 Likes
Zgjim
Apprentice
Options
Galaxy S9 Series

Yes, I assume it is so, but there's no problem. I don't use it much, so news being displayed on French doesn't really bother me. Thank you for your time!

0 Likes
uwaisbeard
First Poster
Options
Galaxy S9 Series

Hey bud I had a similar problem. I'm currently in Bulgaria but I speak English. Figured out the Samsung members app changes the language according to the SIM card that's in the phone. I swapped my Bulgarian network SIM to my English network SIM and the language for the members app changed too. Hope this helps.

Sourena
First Poster
Options
Galaxy S9 Series

Hello

How can I change samsung member  language? I speak english but the language I think is russia

eddy69
First Poster
Options
Galaxy S9 Series

this is a joke, im english i speak english just because i live in hungary why should i have notices in hungarian, have u seen that language? its impossible

phopho20
First Poster
Options
Galaxy S9 Series

I have the same problem, but it's on German Language. 

 

I changed the language to English but the language is still German.

 

And my fiance and I have the same phone(s9+) but I'm not getting the same Samsung  Member Benefits he's getting.