02-10-2018 12:25 AM - last edited 02-10-2018 12:25 AM ) in
Galaxy S9 SeriesHello!
The default set language in Samsung Members is French, I do not speak French, I speak English. How can I change the default language to English, I keep getting News in French.
Thank you in advance!
02-10-2018 05:34 AM in
Galaxy S9 SeriesHi @Zgjim
Personally I've not launched that app in my phone so cannot delve into its connectivity settings.
Perhaps take a look to see if there is a preference settings for language.
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.
02-10-2018 01:09 PM in
Galaxy S9 SeriesHi @Zgjim.
What's the language set as in your Samsung Account Profile? (If it's not 'English', then tap 'Edit profile' to change it, and let us know if this changes the language in Samsung Members for you.)
02-10-2018 08:59 PM in
Galaxy S9 SeriesHello, I just set the language to Albanian (my native language) it did change something (I receive e-mails in that language), however I still get the News and Tips on French, but what bothers me is that for support I have to contact French support. Here's a screenshot of the home screen.
Thank you for your time!
03-10-2018 12:14 PM in
Galaxy S9 SeriesNo worries @Zgjim. Just to confirm, what's the device language set at? (Settings > General management > Language and input > Language)
And any guess why it'd display stuff in French? (Are you aware if your phone was imported, for example?)
09-10-2018 10:12 AM in
Galaxy S9 SeriesYes, I assume it is so, but there's no problem. I don't use it much, so news being displayed on French doesn't really bother me. Thank you for your time!
10-12-2018 07:57 PM in
Galaxy S9 SeriesHey bud I had a similar problem. I'm currently in Bulgaria but I speak English. Figured out the Samsung members app changes the language according to the SIM card that's in the phone. I swapped my Bulgarian network SIM to my English network SIM and the language for the members app changed too. Hope this helps.
14-12-2018 09:00 AM in
Galaxy S9 SeriesHello
How can I change samsung member language? I speak english but the language I think is russia
28-01-2019 12:43 AM in
Galaxy S9 Seriesthis is a joke, im english i speak english just because i live in hungary why should i have notices in hungarian, have u seen that language? its impossible
09-02-2019 05:10 AM in
Galaxy S9 SeriesI have the same problem, but it's on German Language.
I changed the language to English but the language is still German.
And my fiance and I have the same phone(s9+) but I'm not getting the same Samsung Member Benefits he's getting.