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Original topic:

Language problem on Samsung Members

(Topic created on: 21/07/19 17:50)
Zgjim
Apprentice
Options
Galaxy S9 Series

Hello!

The default set language in Samsung Members is French, I do not speak French, I speak English. How can I change the default language to English, I keep getting News in French.

Thank you in advance!

61 REPLIES 61
iampdutton
First Poster
Options
Galaxy S9 Series

Count me in too, live in UK, purchased device in UK samsung apps French..... Hopefully they sort it  all settings say ukScreenshot_20190721-164914_Inbox.jpg

 

Screenshot_20190721-164839_Samsung Health.jpg

 

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Cassidy007
Superuser II
Superuser II
Options
Galaxy S9 Series

 

 

Can you check if it change something when you Log-In VIA Samsung Internet Forum and choose (set-up)  English from there ? Anyway, you can follow the forum from Internet, this is what i do...

 

https://eu.community.samsung.com/t5/English/ct-p/uk

 

Screenshot_20190721-235123_Chrome.jpg

Si votre problème est résolu suite à ma réponse ,  veuillez l'accepter comme solution . Merci
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Kia13
Apprentice
Options
Galaxy S9 Series
Language already set to English. According to reply from Samsung this can not be changed as it is the default language from where the phone was originally sourced from. I do not see why Samsung can not do a firmware update to fix it. It surely is not that difficult. Or they will not. Poor customer service.
wisel
First Poster
Options
Galaxy S9 Series

I still have the problem of Portugese being the unchangeable language. I find it unacceptable that this is so. You have to have a way of changing it.

iampdutton
First Poster
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Galaxy S9 Series

I visited the samsung store in the UK and the 'engineer's' there have never seen anything like it 

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Muhammedatef
Observer
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Galaxy S9 Series

I bought the phone from UAE and it was perfectly fine them i had to go for a trip to Russia and when i came back everything in tips was is Russian 

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charleshaime
First Poster
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Galaxy S9 Series

interesting. did you update any software while you were in russia?

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charleshaime
First Poster
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Galaxy S9 Series

did you put a russian sim card in?

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Muhammedatef
Observer
Options
Galaxy S9 Series

Yes i added the Russian Sim to my UAE sim

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Phyzicx
New Member
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Galaxy S9 Series
Everyone, this helped me out with the same problem you are all facing.

https://www.youtube.com/watch?v=iXkLV_0MKIM.