Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

knox 0x1

(Topic created on: 14/09/18 18:01)
tonybig666
First Poster
Options
Galaxy S9 Series

How do I get knox back to 0x0

0 Likes
Reply
19 REPLIES 19
AndrewL
Moderator
Moderator
Options
Galaxy S9 Series
HI @tonybig666

Have you installed any custom ROMs or software onto the phone? If so then I'd recommend checking the developers notes for the necessary steps to remove it or, alternatively, you can perform a factory reset on the device to return it to its default settings. Please be aware that this will remove all personal data from the device therefore please make sure to back up your data to an external source such as Smart Switch on your home computer. https://www.samsung.com/us/support/owners/app/smart-switch.

0 Likes
Reply
tonybig666
First Poster
Options
Galaxy S9 Series
No ROMs or software only had phone 2weeks last owner told me phone just back from samsung as screen was faulty
Thanks Tony
0 Likes
Reply
AndrewL
Moderator
Moderator
Options
Galaxy S9 Series
If you go to Settings > About Device (sometimes called 'About Phone' > Status and scroll down to 'Device Status', what does it say? If the status says anything other than 'Official' then there is unauthorised software on the device, in which case I recommend proceeding with a factory reset as advised above.

0 Likes
Reply
tonybig666
First Poster
Options
Galaxy S9 Series
Checked that says official
0 Likes
Reply
AndrewL
Moderator
Moderator
Options
Galaxy S9 Series
Although it isn't ideal please perform a factory data reset on your phone, making sure to back up any data to Smart Switch on your home computer. This should return the Knox status to 0x0: https://www.samsung.com/us/support/owners/app/smart-switch

0 Likes
Reply
tonybig666
First Poster
Options
Galaxy S9 Series
Thanks will do over the weekend
0 Likes
Reply
tonybig666
First Poster
Options
Galaxy S9 Series
Well that's a factory reset done no chance to the knox going to try another reset and see if there is any change
0 Likes
Reply
tonybig666
First Poster
Options
Galaxy S9 Series
Another reset no change still 0x1 any body any ideas
0 Likes
Reply
BandOfBrothers
Superuser I
Superuser I
Options
Galaxy S9 Series

As far as I'm aware once Knox is tripped it triggers an e-fuse meaning it's permanent. 

 

Factory Resetting takes the phone back to it's last firmware update.

 

See xda-developers.com/galaxy-s8/help/resetting-knox-trip.

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

0 Likes
Reply