Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Keeps forgetting bluetooth connection

(Topic created on: 04-06-2018 05:36 AM)
1813 Views
ChiliHeadUk
Apprentice
Options

Connects to car stereo kenwood dpx7000dab and plays media. But randomly when starting the car it forgets it has previosly paired. It's disappeared from connections and also from smart unlock.

Only solution is to pair it again and set up smart unlock again.

0 Likes
2 REPLIES 2
AndrewL
Moderator
Moderator
Options
Hi @ChiliHeadUk

Have you tried pairing another phone to your car stereo to see if you experience the same issue. Similarly, if you connect the S9 to another compatible device via Bluetooth, does it disconnect? As a troubleshooting step I'd recommend contacting your car's manufacturer or Kenwood directly to enquire about any available software updates for the device as this may address your existing connectivity problems.
0 Likes
ChiliHeadUk
Apprentice
Options

My previous samsung S7 never had any issues with the stereo.

Similarly the S9 remembers Bluetooth connections to my headset and a credit card reader.

 

Because the stereo is named DPX-7000DAB

Would it be an issue that the S9 is calling it

DPX-70**DAB ? 

0 Likes