28-09-2018 10:32 AM in
My iris recognition is constantly saying phone to close to face no matter how far away I hold my phone?
29-09-2018 05:54 AM in
Perhaps try deleting the scans and reset them back up to see if that helps.
IF not a Samsung Service Centre can take a look at the phone.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "