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Incoming callers cannot hear me

(Topic created on: 26-01-2021 05:42 PM)
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Rusty5010
Explorer
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I have a Samsung Galaxy S9+.

If somebody calls me, I can hear them but they cannot hear me. However when u call them back, they can now hear me. 
I spoke to Vodafone who told me to unregister with them, register with another provider, turn device off, and when I restart the device, it will automatically switch back to Vodafone and it will be rectified. 

I did this and no chsnge, has anyone any idea how I can fix this? (If it can be fixed)

Thanks

Russ
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4 REPLIES 4
jimS10
Helping Hand
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https://youtu.be/I-rHfgTJ2uY


I hope this video will help you in any sort of way 🤘🙏👍
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Rusty5010
Explorer
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it did resolve the problem, I received a call and all was good, then I asked my wife to call me again, and the problem returned
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jimS10
Helping Hand
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that is so strange the problem has returned I know every app on your phone you can clear cache and data maybe that will help that is so strange that the problem has returned
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jimS10
Helping Hand
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that's mad that is 🤔

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